Reviews - Page 18

Jay D.
Yelp review 4/8/2017

Spears AC and Heating saved the day! Our AC stopped working Sunday evening. I made phone call after phone call just trying to get someone to come out to see what the problem was. People were either closed, not available, or were going to charge double to come out on a Sunday. I called Spears, but had to leave a message. I received a phone call about an hour and a half later and he said he could be at my house with 18 minutes. When asked about how much it would be for him to come out he told me that he doesn't charge for house calls. I told him about the issue we were having with the AC and he was able to tell me how much I should expect to pay before he even came out. Sure enough he was at my house in no time and was able to finish the job within 10 minutes! I paid $175 for the part that's was needed and was left a very satisfied customer. I will always call Spears first!

Blake
Google review 1/23/2017

Not typically one to write reviews, but after my experience with Spears, I highly recommend calling them. Steve (owner) was outstanding! He answered my early morning call and arrived shortly after to assess the issue with our AC. He quickly diagnosed the problem, and advised me of what needed to be done. He got it working the same day with a bypass to get us by for the night. He snagged the necessary part the next morning and fixed our issue entirely. All for an extremely reasonable price. I don't know how he does what he does, as he seems to run all or most service calls himself. Super impressed and certainly highly recommend!

Reply from Business

Thank you so much, Blake, for taking the time to write such an incredible and detailed 5-star review! It means a lot, especially knowing you don't typically leave reviews. We're honored that you trusted Spears AC & Heating with your air conditioning repair. We're glad we could respond quickly, accurately diagnose the problem, and get your AC system running the same day with a temporary solution while waiting for the correct part. We understand how important it is to restore comfort as quickly as possible, and we always strive to provide fast, dependable HVAC service without cutting corners. Thank you for recognizing our commitment to honest communication, fair pricing, and quality workmanship. We believe every customer deserves clear explanations, reliable repairs, and recommendations that are in their best interest. Your comments about our responsiveness and dedication truly mean a great deal. We sincerely appreciate your recommendation and your trust in Spears AC & Heating. Whether you need AC repair, heating repair, HVAC maintenance, or a complete air conditioning system replacement, we're always here to provide dependable service and lasting comfort. Thank you again, and we look forward to serving you for many years to come!

David F.
Yelp review 10/18/2016

The guy came out an hour after I texted him. Fixed it fast and left a bill. No contract plan or selling me on additional services. Fixed it and left. The bill was a fair amount. I feel like he didn't gouge me. He will get my repeat business.

Allex D.
Yelp review 10/3/2016

I called up Spears A/C and Heating after coming home to a warmer than normal home one evening. I expected a service call the following day but Steve said he'd send a technician right over. 15 minutes later, someone was at our front door. After checking our system, the serviceman said he had to go back to the office to get the necessary equipment for the job. 30 minutes passed and it was Mr Spears himself who came to finish the job. He determined the problem was much more extensive (coil replacement) than he originally anticipated and would have to check on getting a replacement part the following day. Worried about have my 2 children try to sleep in the stifling heat, Steve said he would add freon to our system so we could have some relief. Before leaving, he said he was going to check to see if our coil would still be covered under the manufacturer warranty. Who does that!?!? Needless to say, I was amazed. Fast forward to today, coil replaced, cool home, satisfied customer. The business practices of this company are second to none. Without a doubt, Spears A/C and Heating will continue to get all future business from our family and I will refer all family and friends to him for any a/c & heating needs.

Amanda R.
Yelp review 9/13/2016

Spears AC is amazing! Called this evening needing help and he helped me and was amazing! I highly recommend spears!! Thank you!

Cristina S.
Yelp review 8/23/2016

There are few things worse than going to put your newborn to sleep and realizing that your upstairs AC unit isn't working! I immediately got on Yelp to find an AC repair company, called the best one that I saw (intending to leave a message), he answered, diagnosed the problem over the phone and headed over. The whole issue was discovered and resolved in about 30 minutes! Anyone in the Clear Lake or League City area needing AC repair, call Steve Spears with Spears AC & Heating. He took care of it quickly and honestly and even though it was after hours, there was no additional fee- the repair only cost us $175. After it cooled off, our baby went right to sleep! Thank goodness!

Doug B.
Yelp review 8/9/2016

Steve dropped everything for me! * He showed up at my home within 15 minutes (at 9:30PM on a Tuesday night) * Fixed my A/C within 5 minutes * Very kind and professional * Didn't overcharge me! Was a very affordable fix. I will never go anywhere else for my A/C problems.

Mom Life
Google review 7/31/2016

Steve was very awesome! I called around on a Sunday morning at 6am. Air Max could not come out until 4pm-6pm. Steven actually saw he had a missed call and called me. About 15 mins after the call he was here it also took about 15 mins to fix the fuse. It was $100. which is very reasonable, air max wanted 200 just to come out. Thank you Spears my husband got much needed rest because of you!

Reply from Business

Thank you so much for your amazing 5-star review! We're truly grateful you took the time to share your experience. We know how stressful it is when your air conditioner stops working early on a Sunday morning, especially when your family is depending on a cool, comfortable home. We're glad we could respond quickly, diagnose the problem, and get your AC system back up and running in just a few minutes. At Spears AC & Heating, we believe every customer deserves fast response times, honest recommendations, fair pricing, and dependable HVAC repair—regardless of the day or time. We're honored that you trusted us with your air conditioning service, and we're especially happy to hear your husband was able to get the rest he needed because your home was comfortable again. Thank you again for choosing Spears AC & Heating. We sincerely appreciate your recommendation and look forward to helping you with all of your AC repair, heating service, HVAC maintenance, and air conditioning system replacement needs for many years to come!

El M.
Yelp review 7/15/2016

Can't say I do many reviews but needed to do this one. AC died on a Friday night, panicked, looked around, came across Spears AC and Heating...good reviews. After spending the night in a house without AC, I needed action, not promises. Long story short, called and spoke with Steve Spears. He came out in no time. Very nice, personable, easy spoken gentleman. Went to the source and jumped right in. Explained what wasn't working and what needed fixing. He got the AC working, explained bill, didn't talk to me like I was stupid (but I was ignorant). Was left with good understanding of what work had been done. (And the bill was reasonable, too!) Any AC problem in the summer is scary and inconvenient, esp. on a weekend. If you want comfort in Texas, AC is a must have. So finding a company that is not trying to fleece the consumer in a time of panic is rare. I highly recommend Spears AC and Heating. I don't think you can find any better in the field or this area.

George B.
Yelp review 7/2/2016

Picked this provider after my usual A/C service company was overbooked on the July 4th weekend based on the few but excellent reviews. Needed an emergency visit after finding my outside A/C unit was not starting. Called Spears, he called right back and over the phone agreed it was probably the startup capacitor - the fact that he was thinking "repair call" and not "sales opportunity" had me knowing I picked well from the start. He had to troubleshoot the unit not getting power - and it turned out to be a power relay with a insect that had gotten fried - so literally a bug in the system! $70 for the visit was well worth it - and his phone was ringing so he was on to the next call. While I have no issues with my "normal" company, I feel like Mr. Spears is a good choice for a A/C service. Many thanks to him for the great work!

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