After hours call on a Friday night. We were installing a Nest thermostat and kept getting an error. Nest tech support told us it was an HVAC issue. Checked out yelp and gave these guys a call. 1) they answered the phone at 9:15 at night. 2) they gave an estimate over the phone so we had an idea up front what it would cost 3) kept us updated by text on eta status as the technician was at another job and would come to our home after that Chris got there and was extremely polite and friendly even though he pretty much had been in hot attics all day. He explained everything he was doing and found a serious issue that the builder had neglected! Very, very happy with these guys. Sadly, it's hard to find customer service like this. Thanks so much for being there and being a decent, honest company!
Steve diagnosed the problem and resolved it efficiently and at a reasonable price. He came within an hour and worked late into the evening. Nice, professional, work.
Thank you, Lee, for your 5-star review and for choosing Spears AC & Heating! We truly appreciate your support and your trust in our team. Our goal is to provide reliable air conditioning and heating services, honest recommendations, quality workmanship, and outstanding customer care on every job. Whether it's AC repair, HVAC maintenance, system installation, or emergency service, we're committed to keeping your home comfortable year-round. Thank you again for your business, and we look forward to serving you whenever you need dependable HVAC service in the future.
Bill is fast and professional. Great service.
Thank you so much, Leetrav, for your fantastic 5-star review! We truly appreciate your kind words and are glad Bill provided the fast, professional service you expected. At Spears AC & Heating, we take pride in delivering dependable air conditioning and heating services, prompt response times, and quality workmanship on every job. Whether it's AC repair, HVAC maintenance, or a complete system installation, our goal is to provide reliable service and outstanding customer care at every visit. Thank you again for choosing Spears AC & Heating. We sincerely appreciate your support and look forward to helping you with all of your heating and cooling needs in the future!
I had Steve install an entire HVAC system to replace a very old (R-22) system in my house. I had been putting it off for years because I didn't want to spend the money. Steve's quote was MUCH cheaper than other quotes I had gotten, and at the end of the job, that was the actual price. No surprises. His crew came out imediatedly and worked as hard as any people I've ever seen. They were very gracious and respectful to me, my house, my dogs and my family. Steve made some suggestions to correct some very poorly designed aspects of the orginal installation and I agreed. Almost everything was done in a single day! I'm having guests over today and my 33 year old house feels brand new. It's more comfortable and I'm certain the air quality has improved. The extra filtration (along with a media filter in the attic) coupled with all new ducts will most certainly help with my seasonal allergies. I am familiar with HVAC because of my occupation, and I can tell you these guys did it right. If I could give more stars I would. I am completly satisfied.
Thank you so much, Chuck, for taking the time to write such an incredible and detailed review. It truly means a lot to our entire team. We know replacing a complete HVAC system is a major investment, and we're honored that you trusted Spears AC & Heating with your home. Our goal has always been to provide honest recommendations, fair and transparent pricing, and high-quality workmanship with no surprises. We're glad we could replace your older R-22 air conditioning system, improve the ductwork, install upgraded air filtration, and leave your home more comfortable and energy efficient. Hearing that you've already noticed better comfort, improved indoor air quality, and relief from seasonal allergies is exactly what we strive for on every air conditioning and heating installation. Thank you as well for recognizing the professionalism and hard work of our installation crew. We take great pride in treating every customer's home, family, and property with the same care and respect we would our own. Your comments about our craftsmanship and attention to detail are especially meaningful coming from someone familiar with the HVAC industry. We sincerely appreciate your trust, your recommendation, and the opportunity to earn your business. If you ever need HVAC maintenance, AC repair, heating service, or another system upgrade, Spears AC & Heating will always be here to help. Thank you again for choosing us—we hope you enjoy your new heating and cooling system for many years to come!
I had Steve install an entire HVAC system to replace a very old (R-22) system in my house. I had been putting it off for years because I didn't want to spend the money. Steve's quote was MUCH cheaper than other quotes I had gotten, and at the end of the job, that was the actual price. No surprises. His crew came out imediatedly and worked as hard as any people I've ever seen. They were very gracious and respectful to me, my house, my dogs and my family. Steve made some suggestions to correct some very poorly designed aspects of the orginal installation and I agreed. Almost everything was done in a single day! I'm having guests over today and my 33 year old house feels brand new. It's more comfortable and I'm certain the air quality has improved. The extra filtration (along with a media filter in the attic) coupled with all new ducts will most certainly help with my seasonal allergies. I am familiar with HVAC because of my occupation, and I can tell you these guys did it right. If I could give more stars I would. I am completely satisfied.
Spears AC and Heating saved the day! Our AC stopped working Sunday evening. I made phone call after phone call just trying to get someone to come out to see what the problem was. People were either closed, not available, or were going to charge double to come out on a Sunday. I called Spears, but had to leave a message. I received a phone call about an hour and a half later and he said he could be at my house with 18 minutes. When asked about how much it would be for him to come out he told me that he doesn't charge for house calls. I told him about the issue we were having with the AC and he was able to tell me how much I should expect to pay before he even came out. Sure enough he was at my house in no time and was able to finish the job within 10 minutes! I paid $175 for the part that's was needed and was left a very satisfied customer. I will always call Spears first!
Not typically one to write reviews, but after my experience with Spears, I highly recommend calling them. Steve (owner) was outstanding! He answered my early morning call and arrived shortly after to assess the issue with our AC. He quickly diagnosed the problem, and advised me of what needed to be done. He got it working the same day with a bypass to get us by for the night. He snagged the necessary part the next morning and fixed our issue entirely. All for an extremely reasonable price. I don't know how he does what he does, as he seems to run all or most service calls himself. Super impressed and certainly highly recommend!
Thank you so much, Blake, for taking the time to write such an incredible and detailed 5-star review! It means a lot, especially knowing you don't typically leave reviews. We're honored that you trusted Spears AC & Heating with your air conditioning repair. We're glad we could respond quickly, accurately diagnose the problem, and get your AC system running the same day with a temporary solution while waiting for the correct part. We understand how important it is to restore comfort as quickly as possible, and we always strive to provide fast, dependable HVAC service without cutting corners. Thank you for recognizing our commitment to honest communication, fair pricing, and quality workmanship. We believe every customer deserves clear explanations, reliable repairs, and recommendations that are in their best interest. Your comments about our responsiveness and dedication truly mean a great deal. We sincerely appreciate your recommendation and your trust in Spears AC & Heating. Whether you need AC repair, heating repair, HVAC maintenance, or a complete air conditioning system replacement, we're always here to provide dependable service and lasting comfort. Thank you again, and we look forward to serving you for many years to come!
The guy came out an hour after I texted him. Fixed it fast and left a bill. No contract plan or selling me on additional services. Fixed it and left. The bill was a fair amount. I feel like he didn't gouge me. He will get my repeat business.
I called up Spears A/C and Heating after coming home to a warmer than normal home one evening. I expected a service call the following day but Steve said he'd send a technician right over. 15 minutes later, someone was at our front door. After checking our system, the serviceman said he had to go back to the office to get the necessary equipment for the job. 30 minutes passed and it was Mr Spears himself who came to finish the job. He determined the problem was much more extensive (coil replacement) than he originally anticipated and would have to check on getting a replacement part the following day. Worried about have my 2 children try to sleep in the stifling heat, Steve said he would add freon to our system so we could have some relief. Before leaving, he said he was going to check to see if our coil would still be covered under the manufacturer warranty. Who does that!?!? Needless to say, I was amazed. Fast forward to today, coil replaced, cool home, satisfied customer. The business practices of this company are second to none. Without a doubt, Spears A/C and Heating will continue to get all future business from our family and I will refer all family and friends to him for any a/c & heating needs.
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